Emerge Co-Managed IT Services and Support

Customized IT solutions for your unique business needs

Most IT teams face challenges like these

Augment your IT team with our
Co-Managed IT support

When IT resources are stretched thin and the pressure on your small team is mounting, it’s easy to become overwhelmed. Unfortunately, most organizations are no strangers to this situation. But there is another way. At Emerge, we know that your IT team can shine if only given the right support and opportunity to do so. Our co-managed IT approach utilizes the strengths of your internal IT department and complements them with high-level support and expertise. Together, Emerge’s IT professionals and your IT department can complement each other, giving you the best of both worlds.

How your organization will benefit
from our Co-Managed IT services

Flexibility

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Flexibility

You decide what’s covered by your IT team and what’s covered by Emerge. We can provide you with IT management tools and processes that will optimize your IT through augmenting tools and processes aligned to the ITIL operations framework. These include ITSM service desk, remote monitoring and management, cybersecurity and patch management, and documentation management.

Collaboration

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Collaboration

Communication and collaboration are essential to a successful co-managed IT service. We provide an intuitive online platform for submitting and tracking service requests in addition to obtaining real-time insights on operational metrics and IT systems health. We work with your IT team to determine the best tools and services to implement in order to leverage your organization’s technology.

Partnership

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Partnership

You have access to a trusted IT partner who can provide strategic advice or second opinions.

Reliability

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Reliability

You are able to escalate any issue to us and trust that it will be resolved and you will be updated continuously. With 24/7 monitoring and Emerge’s mature technology and processes, your team is able to provide around-the-clock support.

Emerge’s tailored Co-Managed IT Services can include

Ready to get started?

Worry-free IT is only three steps away.