Co-Managed IT Services for the Mid-Market: OmniWATCH Pro Enterprise
The IT Growth Challenge
When organizations are growing and transforming, IT teams often face skill and capacity challenges. This not only strains resources, but it also makes it difficult to achieve—and maintain—proactive IT operations.
A Solution Tailored to You
OmniWATCH Pro Enterprise is a co-managed IT service that proactively handles your day-to-day operations while you stay focused on what matters most. You maintain complete visibility into our work, and our team adapts to your shifting priorities with flexible monthly support hours tailored to your specific needs.
You Choose What We Co-Manage with You
With OmniWatch Pro Enterprise, you decide where our tools, team, and expertise can provide the most help and deliver the greatest value.
Comprehensive Monitoring
across your entire IT environment
Endpoint Management
through a streamlined and proven agent suite
Network Infrastructure
including firewalls, switches, and wireless access points
Data Center Infrastructure
with server and application oversight
Cloud Services
optimization and security
Cybersecurity
protections and threat response
Data Protection
with backup monitoring and disaster recovery
Built on 20+ Years of Expertise
When you choose OmniWATCH Pro Enterprise co-managed IT services, you’re not just getting a service; you’re gaining access to Emerge’s proven technology stack, refined processes, and deep bench of IT talent. We fill your skill gaps and enhance your team’s capabilities.
Key Benefits of Our Co-Managed IT Services
Proactive IT Operations
Enjoy the benefits that come with stepping off the reactive IT treadmill, knowing your daily operations are in expert hands.
Operational Impact
With your team focused on innovation rather than maintenance, your operations will have an even greater impact on your company.
Capacity on Demand
With a tailored block of hours aligned to your unique situation, you can access our experienced, tenured team when additional capacity is needed.
The Comprehensive Coverage of OmniWATCH Pro Enterprise
We collaborate closely to align on shared responsibilities, establish clear communication protocols, and maintain consistent, well-defined procedures. Beyond day-to-day management, our IT experts meet regularly with your team to assess needs, identify opportunities, and ensure technology initiatives align with your business goals.
Email Security
Email Security
Microsoft 365 monitoring and security best practices.
Endpoint Management
Endpoint Management
Workstation management, security tools, and access control.
Server & Applications
Server & Applications
Performance optimization and maintenance oversight.
Network Monitoring
Network Monitoring
24/7 surveillance of your documented network infrastructure.
Advanced Cybersecurity
Advanced Cybersecurity
EDR, MFA enforcement, DNS filtering, security training, phishing tests, Dark Web monitoring, vulnerability management, and an incident response retainer.
Backup & Recovery
Backup & Recovery
Data protection agent supporting local and cloud replication.
You Can Depend on Our Tech Ops Team
Our team of certified engineers, technicians, and account managers delivers reliable, secure, and efficient IT services. We not only have a service desk to address issues as they arise, but also a dedicated, proactive tech ops team that will help ensure your IT is as up-to-date and future-ready as possible.
