OmniWATCH Pro: It’s an IT Dream Come True
Rest easy knowing your IT is in the best, safest hands possible.
Imagine an outsourced IT solution that delivers enhanced employee productivity, assured security and privacy, and predictable IT expenses. That’s OmniWATCH Pro, our turnkey, managed service platform. Let Emerge manage all (or some) of your IT administration and cybersecurity—and start living the dream.
Think about how your day will improve with OmniWATCH Pro: You’ll be freed of IT administration hassles. You’ll no longer need to worry if the latest software updates have been made. You’ll rest better knowing your IT infrastructure and systems are fully optimized, reliable, and secure.
Choose the OmniWATCH Pro That’s Best for You
No matter the size, all businesses are faced with an ever-growing number of threats, such as ransomware, viruses, social engineering attacks, and many more. When it comes to these threats, the question is not if you’ll face them but when.
At Emerge, we know that there is no time for complacency when it comes to security. Even the slightest misstep can put you at risk. Our technology experts know what it takes to keep your business secure.
OmniWATCH Pro®
Includes proactive and reactive support for on-premises, private cloud, or hybrid environments, as well as full end-user support.
Base Elements:
- Proactive Technical Support
- Emerge Tech Ops
- Proactive Monitoring
- Proactive Patching
- Standard Security Bundle (1)
- Account Manager & Customer Business Reviews
- Data Backup & Integrity
Unique Features:
- Helpdesk Included
- MS Business Premium or Frontline
- Workstation Support
- 8 x 5 Help Desk Included(3)
- Unlimited Helpdesk Included
- On-Premise Infrastructure Support
OmniWATCH Pro Cloud®
Just like OmniWATCH Pro, but it is for environments without on-premise servers to manage, which lowers the cost.
Base Elements:
- Proactive Technical Support
- Emerge Tech Ops
- Proactive Monitoring
- Proactive Patching
- Standard Security Bundle (1)
- Account Manager & Customer Business Reviews
- Data Backup & Integrity
Unique Features:
- Helpdesk Included
- MS Business Premium or Frontline
- Workstation Support
- 8 x 5 Help Desk Included(3)
- Unlimited Helpdesk Included
- Cloud Infrastructure Support and MS Intune
OmniWATCH Pro Flex®
Includes everything that OmniWATCH Pro offers with the exception that end-user and reactive support are not included and billed separately.
Base Elements:
- Proactive Technical Support
- Emerge Tech Ops
- Proactive Monitoring
- Proactive Patching
- Standard Security Bundle (1)
- Account Manager & Customer Business Reviews
- Data Backup & Integrity
Unique Features:
- Helpdesk Available(2)
- MS Business Premium or Frontline
- Workstation Support
- Helpdesk and Reactive Support Billable Per Hour
- Infrastructure Support: On-Premise or Cloud
Notes:
- Added Advanced Security Bundle coming soon.
- All reactive tickets billable
- 24 x 7 available for additional fee.
OmniWATCH Pro®
Includes proactive and reactive support for on-premises, private cloud, or hybrid environments, as well as full end-user support.
Base Offerings:
- Proactive Technical Support
- Emerge Tech Ops
- Proactive Monitoring
- Proactive Patching
- Standard Security Bundle (1)
- Account Manager & Customer Business Reviews
- Data Backup & Integrity
Unique Features:
- Helpdesk Included
- MS Business Premium or Frontline
- Workstation Support
- 8 x 5 Help Desk Included(3)
- Unlimited Helpdesk Included
- On-Premise Infrastructure Support
OmniWATCH Pro Cloud®
Just like OmniWATCH Pro, but it is for environments without on-premise servers to manage, which lowers the cost.
Base Offerings:
- Proactive Technical Support
- Emerge Tech Ops
- Proactive Monitoring
- Proactive Patching
- Standard Security Bundle (1)
- Account Manager & Customer Business Reviews
- Data Backup & Integrity
Unique Features:
- Helpdesk Included
- MS Business Premium or Frontline
- Workstation Support
- 8 x 5 Help Desk Included(3)
- Unlimited Helpdesk Included
- Cloud Infrastructure Support and MS Intune
OmniWATCH Pro Flex®
Includes everything that OmniWATCH Pro offers with the exception that end-user and reactive support are not included and billed separately.
Base Offerings:
- Proactive Technical Support
- Emerge Tech Ops
- Proactive Monitoring
- Proactive Patching
- Standard Security Bundle (1)
- Account Manager & Customer Business Reviews
- Data Backup & Integrity
Unique Features:
- Helpdesk Available(2)
- MS Business Premium or Frontline
- Workstation Support
- Helpdesk and Reactive Support Billable Per Hour
- Infrastructure Support: On-Premise or Cloud
Notes:
- Added Advanced Security Bundle coming soon.
- All reactive tickets billable
- 24 x 7 available for additional fee.
Benefits of Being an OmniWATCH Pro Customer
When you engage Emerge to provide our OmniWATCH Pro service, you’ll reap some special benefits:
- You’ll receive our strategic planning services, which include an overall IT analysis, an assessment-driven IT roadmap, and IT budget planning.
- You’ll have the support of our stellar, tenured tech-ops team, which will ensure your IT ecosystem always performs at its best.
- You’ll enjoy Emerge's outstanding customer service. It’s based on three core values: trust, transparency, and teamwork. We founded our firm 20 years ago and still serve our first customer.
Save on Cybersecurity Insurance
As an OmniWATCH Pro customer, you’re pre-approved for cyber insurance through Converge. They’re a leading cyber insurance backed by an AM Best A++ rating that has thoroughly vetted OmniWATCH Pro and deemed it an exceptional cybersecurity solution. In addition, you’ll enjoy competitive rates from Converge.
Already Have an MSP?
If your gut is telling you that you’re not getting maximum value from your MSP, you’re probably right. Not all MSPs are created equal. Few have the tenure, technical expertise, or customer service ethic that Emerge does. If you’re worried about the hassles of switching MSPs, don’t be. We’ve honed an onboarding process that’s seamless and headache-free. Trust your gut. You deserve better. You deserve Emerge.
Ready to get started?
Worry-free IT is only three steps away.
- Schedule a 30-minute call with us so we can assess your security and technology needs.
- Start optimizing your IT with our customized IT Roadmap.
- Enjoy worry-free IT management, freeing you to focus on managing and growing your business.
