Our Commitment to Privacy
Effective Date: March 6, 2026
Your privacy is important to us. To better protect your privacy, Emerge IT and our subsidiaries (herein referred to as “Emerge”, “Site”, “website”, “we”, “us”, and “our”) provide this Privacy Policy, which explains our information practices and the choices you can make about the way in which your information is collected and used on this website.
This Privacy Policy describes how we collect, use, disclose, safeguard, and retain personal information when you visit our website, interact with our digital tools (including chat or automated assistants), communicate with us, or otherwise engage with our services.
By using this website or providing information to us, you expressly consent to our collection, storage, use and disclosure of your personally identifiable information as described in this Privacy Policy.
This Privacy Policy is not a contract and does not create any contractual rights or obligations.
The Information We Collect
Emerge IT is the sole owner of the information collected on this Site. We do not sell your name or other private information to third parties.
Emerge IT employs firewalls and other measures to protect the security of your personal information.
Emerge IT collects your information at several different points on our Site. The details you provide, along with those collected automatically, are used to conduct business and offer products and services that might be of interest to you. We collect information about your visits including service provider, browser type, device information, referring site, and pages accessed on our Site to help us maintain security, optimize your user experience, and enhance your time spent with us online.
Please do not submit sensitive personal information (such as Social Security numbers, financial account numbers, passwords, or health information) through website forms or chat tools.
To help ensure we provide content and services that are useful to visitors, Emerge IT uses cookies and similar tracking technologies on this website. Cookies are small text files placed on your device when you visit a website. We may also use similar technologies such as pixels, local storage, log files, and analytics tools to collect information about how the Site is used.
Most Web browsers automatically accept cookies, but if you choose not to accept cookies or provide personal information, you can still use most of the Site, but you will not be able to access areas that require cookies.
The following types of cookies categories may be used: Necessary cookies are required for website functionality, security, and basic operations, Analytics cookie help us understand how visitors interact with the Site, Functional cookies remember preferences and settings, Marketing or advertising cookies may be used to deliver relevant communications or measure campaign effectiveness.
Some cookies may be placed by third-party service providers that support website functionality, analytics, marketing, or chatbot services. These providers may collect information about your interaction with the Site in accordance with their own privacy policies.
You may choose whether to accept certain cookies through our cookie consent tool or by adjusting your browser settings. Most browsers allow you to block or delete cookies.
Cookies and similar technologies may remain on your device for different periods depending on their purpose. Session cookies expire when you close your browser, while persistent cookies remain for a defined period or until deleted.
When you send us an e-mail message, we will retain the content of the e-mail, your e-mail address, and our response to handle any follow-up questions you may have. We also use it to measure how effectively we provide our services. E-mail messages sent to the Site may not be secure. You should not send confidential information by e-mail. If you choose to do so, you accept all associated risk.
The Way We Use Information
We use information collected through our website, cookies, analytics tools, and other technologies to operate and improve our website, respond to inquiries, and support our business operations.
Information collected through cookies, log files, analytics tools, and similar technologies helps us understand how visitors interact with our Site so we can improve performance and usability. We may use this information in aggregate form to evaluate trends, monitor site activity, enhance our services, comply with legal obligations, and detect, address, and prevent security or technical issues.
We use only the information reasonably necessary for legitimate business, operational, security, and compliance purposes.
AI Chatbot and Automated Interaction Disclosure
Our Site may include chatbots, virtual assistants, or other automated tools designed to provide general information and support. When you interact with these tools, you may be communicating with an automated system rather than a human representative.
Information submitted through chat tools may be logged, monitored, and retained for quality assurance, training, security, and service improvement purposes. Chat interactions may also be reviewed by authorized personnel when necessary to respond to inquiries or improve service delivery.
Users should not submit confidential, sensitive, or regulated information (such as passwords, financial account information, Social Security numbers, protected health information, or proprietary client data) through chat tools or web forms unless specifically requested through a secure channel.
Automated responses are provided for general informational purposes only and should not be considered legal, financial, cybersecurity, or technical advice. If assistance beyond general information is required, users may request escalation to a human representative.
Website Accessibility and ADA Commitment
We are committed to ensuring our Site and digital services are accessible to all individuals, including those with disabilities. We strive to conform to applicable accessibility standards, including the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, and to provide an inclusive user experience across our website and any interactive tools, including chat or support features.
If you have trouble accessing any part of this Site or require assistance, please contact us using the information provided in this Privacy Policy. We will make reasonable efforts to provide the information, item, or service you seek through an accessible method or communication that meets your needs.
We are continuously working to improve accessibility and welcome feedback regarding accessibility concerns or suggestions for improvement.
Legal Requirements and Professional Advice
We may use or disclose personal information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests. This may include responding to lawful requests from courts, law enforcement, or regulatory authorities, establish, exercise, or defend legal claims, obtain legal, accounting, auditing, insurance, cybersecurity, or other professional advice, protect the rights, property, safety, or security of Emerge IT, our clients, our users, or others, prevent fraud, misuse, or unauthorized activity.
We may also use personal information internally for business administration, risk management, compliance, and operational purposes consistent with this Privacy Policy.
We will disclose personal information only when we believe such disclosure is reasonably necessary or legally required.
Data Retention
We store your information for as long as legally required or for so long as necessary to support our business purposes. In general, this storage will be (i) at least for the duration of our relationship, (ii) for as long as you can bring a claim against us and for us to be able to defend ourselves, and (iii) for any period required by applicable laws and regulations.
Advertising, Analytics, and Remarketing Technologies
We may use advertising, analytics, and remarketing services provided by third parties, including platforms such as Google and similar providers, to help us understand website usage and communicate with visitors who have previously interacted with our website.
These services may use cookies, pixels, tags, or similar technologies to collect information about your interactions with this website and other websites. This may include information such as pages visited, time spent on pages, and general browser or device information. These technologies help us measure the effectiveness of our website, improve content and services, and provide relevant communications or advertising.
Third-party providers may use cookies or similar technologies to display advertisements to users based on prior visits to this website. These advertisements may appear on search engines, social media platforms, or other websites. You can manage your preferences for interest-based advertising through your browser settings, our cookie preference tool, Google Ads Settings: https://adssettings.google.com, and industry opt-out tools.
Please note that opting out of certain tracking or advertising cookies does not mean you will no longer see advertising, but it may make advertising less relevant to your interests.
We do not control third-party privacy practices and encourage you to review the privacy policies of any third-party providers whose technologies may be used on this website.
Third-Party Service Providers & Data Processing
We may engage third-party service providers to support the operation of our website, business operations, and service delivery. These providers may include, but are not limited to website hosting providers, analytics and marketing platforms, customer relationship management systems, chatbot or communication tools, cloud and infrastructure vendors, or payment or billing processors.
These third parties may process personal information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards to protect such information. We do not sell personal information collected through our website.
We may also disclose information when required to comply with legal obligations, enforce our agreements, protect our rights, or respond to lawful requests from authorities.
Links to Third-Party Websites
Our Site may contain links to third-party websites or services for your convenience. This Privacy Policy applies only to information collected through this website and does not apply to any third-party sites, services, or platforms that may be accessible through links on our Site.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies and terms of use of any website you visit after leaving our Site.
Links to our Site should not imply sponsorship, endorsement, or affiliation without our prior written permission. We reserve the right to request removal of any link to our Site that we believe may harm our reputation, misrepresent our relationship with another party, interfere with website operations, or violate applicable law.
We are not responsible for the content, availability, or performance of external websites or services linked to or from this Site.
Children’s Privacy
Our Site, services, and any associated chatbot or interactive tools are intended for use by business professionals and a general audience over the age of 18. We do not knowingly collect, use, or disclose personal information from children under the age of 13 through this website or our online services.
If we become aware that personal information has been collected from a child under 13 without verified parental consent, we will take reasonable steps to delete that information as required by applicable law, including the Children’s Online Privacy Protection Act (COPPA).
Individuals under the age of 18 should use this website only with the involvement and consent of a parent or legal guardian. If you believe that a child has provided personal information to us without appropriate consent, please contact us using the contact information provided in this Privacy Policy so that we can investigate and address the issue promptly.
Parents or guardians may request access to, correction of, or deletion of a child’s personal information by contacting us. We will respond in accordance with applicable privacy laws and verification requirements.
We do not knowingly use personal information from children for marketing or advertising purposes.
Security Safeguards and Incident Response
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to network security controls and monitoring, restricted access to personal information, secure data storage and transmission practices, vendor and service provider security requirements, periodic review of security procedures.
While we take reasonable steps to protect information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Incident Response and Notification: In the event of a data security incident affecting personal information under our control, we will follow applicable legal requirements regarding investigation, mitigation, and notification. Where required by law, we will notify affected individuals and appropriate authorities within the timeframes required by applicable state and federal law.
Your Privacy Rights and Choices
You may have certain rights regarding personal information we maintain about you, subject to applicable law. These may include the right to request access to personal information we maintain, request correction of inaccurate information, request deletion of personal information where appropriate, opt out of marketing communications, and request information about how your data is used.
To submit a request, please contact us using the contact information listed below. We may require reasonable verification of identity before processing certain requests.
Please note we cannot provide access to or modify information relating to another individual or entity. In some cases, deletion of personal information may require deletion of associated accounts or service records. We may retain certain information as required by law, for legitimate business purposes, to maintain security logs, to comply with contractual obligations, or to resolve disputes. We may decline requests that would violate legal obligations, compromise security, interfere with active services, or result in inaccurate records.
We may retain certain information where necessary to comply with legal obligations, resolve disputes, enforce agreements, or maintain business records.
We will respond to requests within a reasonable timeframe consistent with applicable law.
Contact Information
Privacy-related requests or questions may be directed to:
ATTN: Michelle Caridi
7660 Turfway Road
Florence, KY 41042
contact@emergeits.com
Updates to This Privacy Policy
We may update this Site or Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or services, including the use of website tools such as analytics, cookies, or chatbot features.
When we make changes, we will revise the “Effective Date” at the top of this Privacy Policy. If we make material changes to how personal information is collected, used, or shared, we will take reasonable steps to provide notice where appropriate, which may include posting a notice on our website or updating this page.
Your continued use of the website or our online services after updates are posted indicates your acknowledgment of the revised Privacy Policy, to the extent permitted by applicable law.
We encourage you to review this Privacy Policy periodically so that you remain informed about how we collect, use, and protect information.
Disclaimers
This Site and its contents are provided on an “as is” and “as available” basis. To the fullest extent permitted by applicable law, Emerge IT disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
While we strive to provide accurate and current information, we do not warrant that the content on this Site is complete, reliable, or error-free. Content may be updated or changed at any time without notice.
Information provided on this Site, including through any automated tools, forms, or chatbot functionality, is for general informational purposes only and does not constitute legal, technical, cybersecurity, or professional advice. Use of this Site does not create a client relationship.
To the extent permitted by law, Emerge IT shall not be liable for any loss, damage, or claim arising from or related to errors or omissions in website content, reliance on information obtained through the site, technical interruptions or service outages, use of or inability to use the website, third-party links, services, or content, or user-provided information submitted through the Site.
Nothing in this section limits liability where such limitation is prohibited by applicable law.
Limitation of Liability
A covered party (as defined below) shall not be liable for any direct, indirect, incidental, special, or consequential damages of any kind whatsoever (including, without limitation, attorneys’ fees and lost profits or savings) in any way due to, resulting from, or arising in connection with this site, including its content, regardless of any negligence of any covered party. “Covered Party” means Emerge IT, its affiliates, and any officer, director, employee, subcontractor, agent, successor, or assign of any of them.
To the fullest extent permitted by applicable law, Emerge IT and its affiliates, officers, directors, employees, contractors, agents, successors, and assigns (collectively, the “Covered Parties”) shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of business opportunity, or business interruption, arising out of or related to your access to or use of this website, reliance on website content, communications submitted through the website, use of any automated tools or chatbot functionality, third-party links or services, technical interruptions, security incidents, or system failures.
This limitation applies whether the claim is based in contract, tort (including negligence), strict liability, or otherwise, even if a Covered Party has been advised of the possibility of such damages.
Nothing in this section limits liability to the extent such limitation is prohibited by applicable law.
Governing Laws and Jurisdiction
This Site and any disputes arising out of or related to its use, this Privacy Policy, or the information contained herein shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky (USA), without regard to its conflict-of-law principles.
You agree that any legal action or proceeding arising out of or relating to this Site shall be brought exclusively in the state or federal courts located within the Commonwealth of Kentucky (USA), and you consent to the personal jurisdiction and venue of such courts.
If you access this website from outside Kentucky, you are responsible for compliance with all applicable local laws.
Nothing in this section limits any rights you may have under applicable consumer protection laws that cannot be waived by contract.
IF THESE TERMS AND CONDITIONS ARE NOT ACCEPTABLE IN FULL, YOU MUST IMMEDIATELY TERMINATE YOUR USE OF THIS SITE.